Beltelecom answers the clients’ questions in Social Networking Sites (SNSs)

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Beltelecom communicates with company friends, IT specialists, existing and potential subscribers in social networks openly and constructively. Almost 20,000 subscribers communicate in our public pages on Twitter, VKontakte, Facebook, Odnoklassniki and Instagram.
Every day on these sites users ask their questions about the services of Beltelecom and get answers from specialists. Understanding how important it is for our customers to receive information on the company's activities promptly, we try to use all convenient communication channels.
The answers to the questions most frequently asked by the clients of the company in recent times are below.

  1. How can I find out if the connection based on GPON technology is available to my address?

One can check technical possibility of the connection based on GPON technology on our website byfly.by. In the section "xPON" one can also find a coverage map of the territory of Belarus with a new technology.

  1. Is it possible to leave online application for connection of services of RUE Beltelecom?

Both individuals and legal entities have the opportunity to leave an online application for the connection of Internet, television and other services. After the application registration a specialist of the company will contact with the client to clarify the details and agree on the visit date of master for setting up the services.

  1. How to book a settings master arrive on site?

If subscribers have any technical questions about the company's services, they should contact the technical support service by phone 123. The specialist will explore the subscriber's problem and, if it’s necessary, agree on the visit date of master.

  1. Where can I find out the schedule of the service center in my city?

The information about the schedule of the service centers in the country, as well as their addresses and phones can be found here.

Join our public pages in SNSs to receive timely news information and ask questions about the services of Beltelecom!